Beyond Office Hours: How to Connect with Faculty in Grad School

Essence Smith, MA in Sustainable International Development'26

July 31, 2025

Essence Smith HeadshotOne of the best ways to get the most out of your Heller experience is to interact with the faculty. From planning to arrive on campus, to orientation, to being in the classroom – these are all opportunities where you have the chance to connect with faculty and staff members. While the most popular way to engage with faculty is through office hours (the fixed times when faculty are available to meet and talk about the course material), there are other ways to interact. In fact, I encourage students to say “hello”, and strike up a conversation in passing rather than schedule a formal meeting – be spontaneous and form a rapport!

Another way to connect with faculty is to ask questions, because it shows the faculty your enthusiasm for the subject, while also showing the faculty that you are interested in learning more. This is a great way to ask about upcoming research projects or conferences that the faculty member may be involved in planning (most of which are welcoming to student volunteers). In fact, I asked my professor about AI and security after class, and ended up being a volunteer for Brandeis’ first Global Cybersecurity Conference!

Additionally, faculty members aren’t the only ones you should be connecting with – utilize the expertise of the administrative staff who are the backbone of the graduate programs. Not only are the administrative staff responsible for answering practical questions about course schedules and housing, but they are also beneficial for students who need career advice. Staff members can help with a variety of issues from reviewing resumes, organizing networking events, hosting career fairs, and providing emotional support. Heads up for the incoming students who are interested in the practicum, get to know the staff member for your specific program.

One staff member who has had a transformative impact on my Heller experience is Mary Poor, Deputy Director of the Global Programs. Mary is full of resources, and knowledge – she always goes above and beyond for students, and her office is always open with a basket full of snacks. My advice to each incoming student is to find their “Mary” someone who will be in your corner and cheering you on. 

Forming connections with both faculty and staff is important not because you can secure opportunities while at Heller, but so that you can maintain those relationships once you leave Heller. Students interested in furthering their education, getting a job, or fellowship will need letters of recommendation, so be mindful to interact effectively.