Relational Coordination Collaborative

Toolbox for Relating Across Difference

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What is Relating Across Difference?

Relating Across Difference - An Improvement Process for Clinical Units is a workshop series that uses principles of relational coordination to help healthcare teams leverage the rich information offered by their diversity to achieve better outcomes.  It is structured as a coach-the-coach model in which workshop participants are process improvement coaches or organizational development coaches. Workshop participants learn how to coach healthcare teams to do process improvement while building relationships of shared goals, shared knowledge and mutual respect across professional and social identity differences. Four workshops are offered over a six month time horizon, with project work carried out in between each workshop by workshop participants and the teams they are coaching.  

The workshop series is led by Wale Olaleye, PhD, MA, MBA, BPharm, Anthony Suchman, MD, MA, and Jody Hoffer Gittell, PhD.  The curriculum is currently being developed and tested in partnership with three health systems including Cleveland Clinic/Case Western Reserve University, Mass General Brigham, and the University of Washington Medical Center, with funding from the Josiah Macy Foundation.

Visit here to learn more ABOUT RAD, SEE Full Curriculum

 


 

Relational Coordination

what is it?

going deeper

video background - the power of a simple idea

Relational Approach to Process Improvement

what is it?

Going deeper

And Deeper

Relational Approach to Equity

What is it?

Going deeper

video background - how love can help repair social inequality

Psychological Safety

video background - building a psychologically safe workplace

Humble Inquiry

What is it?

Background

video Demo

PEARLS

What is it?

Background

video Demo

Relational Repair

What is it?

Background

video Demo

Identity Pie Chart

What is it?

Pie chart worksheet

Video background - Dangers of a single story

Conversations of Identity

What is it?

Video Demo

Conversations of Interdependence

What is it?

Background

VIDEO Demo

Relational Mapping

What is it?

additional slides

background reading

Worksheet

VIDEO Demo

RC SurveyTM

What is it?

background

how to use it

going deeper

BROCHURE

VIDEO Demo

RC SurveyTM Feedback

What is it?

background

PRESENTATION TEMPLATE

VIDEO Demo

Organizational Structures Assessment Tool (OSAT)

What is it?

background

Worksheet

VIDEO Demo

Relational Model of Change & the Six Stages of Change

 

What is it?

background

GOING DEEPER

RC Playbook

relational interventions

Work Process Interventions

structural interventions

The Relational Model of Change

The Relational Model of Change