Facilitators
Jody Hoffer Gittell, Brandeis University, RC Analytics
Wale Olaleye, Brandeis University, RC Analytics
Panelists
Brenda Bond, Suffolk University
Lauren Hajjar, Suffolk University
Darren McLean, Gold Coast Health System
John Paul Stephens, Case Western Reserve University
Jim Best, Independent Consultant
Erika Gebo, Suffolk University
Caroline Logan, Abt Associates
Overview
Relational coordination theory has inspired numerous change methodologies that have been explored by researchers and practitioners. In this Café, we will focus on the Relational Model of Change, a model that uses relational, structural and work process interventions to strengthen relational coordination and drive desired performance outcomes.
Join us to hear researchers and practitioners share what they are learning and which questions they are still trying to answer. Bring your own findings and questions to add to the learning! Members, feel free to invite a guest.
Relational Model of Change
Research on the Relational Model of Change (by publication date)
- Bond, B. & Gebo, E. (2025). Exploring the relational model of change as a facilitator of interorganizational change. The Journal of Applied Behavioral Science.
- Gomes, P. J., & Mirzaei, T. (2025). Evolving dynamics of relational coordination: A study of progression of care huddles in hospital observation services. Medical Care Research and Review, 82(1), 88-99.
- Hajjar, L., Olaleye, O., Yang, J., McGirr, S., & Sullivan, E. E. (2025). Relational coordination and team‐based care: Change initiative overload and other challenges in a learning health system. Learning Health Systems, e10455.
- McLean, D., Connor, M., Marshall, A. P., McMurray, A., & Jones, L. (2025). Illuminating power dynamics that influenced a relational coordination program in a tertiary hospital: An institutional ethnography study. Health Care Management Review, 50(1), 23-31.
- McLean, D. (2025). How Ruling Relations Shaped the Implementation of a Relational Coordination Program in a Large Australian Public Hospital (Doctoral dissertation, Griffith University, School of Nursing and Midwifery).
- Grøn, A.B., Hvilsted, L., Ingerslev, K., Jacobsen, C., Bech, M. & Holm-Petersen, C. (2024). Can leadership improve interorganizational collaboration? Field-experimental evidence from a team-based leadership training intervention. The American Review of Public Administration.
- Hajjar, L., Gittell, J. H., Stephens, J. P., Meier, N., & Cutcher Gershenfeld, J. (2024). Seeing the whole together through relational mapping: A method for engaging in complex systems change. The American Review of Public Administration.
- Brazil, V., McLean, D., Lowe, B., Kordich, L., Cullen, D., De Araujo, V., ... & Purdy, E. (2022). A relational approach to improving interprofessional teamwork in post-partum haemorrhage (PPH). BMC Health Services Research, 22(1), 1108.
- Gebo, E., & Bond, B. J. (2022). Improving interorganizational collaborations: An application in a violence reduction context. The Social Science Journal, 59(2), 318-329.
- Olaleye, O. E. (2022). Team-Based Care, Relational Coordination and Worker Outcomes: The Role of Frontline Workers (Doctoral dissertation, Brandeis University, The Heller School for Social Policy and Management).
- Bolton, R., Logan, C., & Gittell, J. H. (2021). Revisiting relational coordination: A systematic review. The Journal of Applied Behavioral Science, 57(3), 290-322.
- Thygeson, N. M., Logan, C., Lindberg, C., Potts, J., Suchman, A., Merchant, R., & Thompson, R. (2021). Relational interventions for organizational learning: An experience report [drive.google.com]. Learning Health Systems, 5(3).
- Purdy, E., Alexander, C., Shaw, R., & Brazil, V. (2020). The team briefing: Setting up relational coordination for your resuscitation. Clinical and Experimental Emergency Medicine, 7(1), 1.
- Purdy, E. I., McLean, D., Alexander, C., Scott, M., Donohue, A., Campbell, D., ... & Brazil, V. (2020). Doing our work better, together: A relationship-based approach to defining the quality improvement agenda in trauma care. BMJ Open Quality, 9(1), e000749.
- Brazil, V., Purdy, E., Alexander, C., & Matulich, J. (2019). Improving the relational aspects of trauma care through translational simulation. Advances in Simulation, 4, 1-10.
- Best, J. (2017). Factors and Processes Underlying Increases of Relational Coordination in Task-Coordinating Groups (Doctoral dissertation, Saybrook University, Organizational Systems).
- Gittell, J. H. (2016). Transforming Relationships for High Performance: The Power of Relational Coordination. Stanford University Press. Chapter 6, Chapter 11, Chapter 12, Chapter 13, Chapter 14.
- Logan, C. (2016). Understanding Organizational Change in Response to New Payment Models in Healthcare. Brandeis University, The Heller School for Social Policy and Management.
- Gittell, J. H., Godfrey, M., & Thistlethwaite, J. (2013). Interprofessional collaborative practice and relational coordination: Improving healthcare through relationships. Journal of Interprofessional Care, 27(3), 210-213.