
Jody Hoffer Gittell
Founder and Director
Jody Hoffer Gittell is Professor and PhD Program Director at Brandeis University's Heller School, and Program Director of the Academy of Management’s Organization Development and Change Division. Gittell teaches Strategic Human Resource Management, Research Methods, and Organizational and Institutional Theory. She is the Founder and Director of the Relational Coordination Collaborative and Chief Executive Officer of Relational Coordination Analytics. She is interested in relational strategies for achieving organizational performance, organizational change and human well-being. She has published scientific articles and books such as The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance, High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience, and Transforming Relationships for High Performance: The Power of Relational Coordination. She is currently co-editing a book with Amanda Brewster, Ingrid Nembhard and Vicky Parker called Healthcare Management and Human Well-Being in a Turbulent Era.
Together with students and colleagues around the world, Dr. Gittell has developed relational coordination theory, which predicts that highly interdependent work is most effectively coordinated through relationships of shared goals, shared knowledge, and mutual respect, supported by frequent, timely, accurate, problem-solving communication. The theory shows how relational coordination drives a wide range of desired performance outcomes and how organizations shape it, for better or worse. Dr. Gittell speaks frequently about the theory and practice of relational coordination. She serves as Vice Chair of the Board for Greater Seacoast Community Health, and on the Executive Committee for NAACP Seacoast. She received her BA from Reed College, her MA from The New School, and her PhD from the Massachusetts Institute of Technology.

Casey Heely
Roundtable Program Director

Fernanda Artimos de Oliveira
Membership Director

Dillon Belmont
Communications Director