Relational Coordination Collaborative

Our Team

Jody Hoffer Gittell

Jody Hoffer Gittell

Faculty Director

Jody Hoffer Gittell is Professor at Brandeis University's Heller School, Faculty Director of the Relational Coordination Collaborative, Managing Board Member of Relational Coordination Analytics, and Academic Fellow at the MIT Center for Information Systems Research.  Gittell developed Relational Coordination Theory, proposing that highly interdependent work is most effectively coordinated through relationships of shared goals, shared knowledge, and mutual respect, supported by frequent, timely, accurate, problem-solving communication.  The Relational Model of Organizational Change shows how stakeholders can design structural, relational and work process interventions to support more effective coordination of their work.  With Olawale Olaleye and Tony Suchman, Gittell is developing and testing a diversity management curriculum based on principles of relational coordination, called Relating Across Differences, funded by the Macy Foundation.  Dr. Gittell serves as chair of the Brandeis Faculty Senate, treasurer for Seacoast NAACP, on the board of trustees for Greater Seacoast Community Health, on the editorial board of Academy of Management Review, and on the board of the Organization Development and Change division of the Academy of Management. She received her PhD from the MIT Sloan School of Management.


Ophelia Akoto

Member Recruitment and Engagement Coordinator

Ophelia Akoto is a  doctoral student in Social Policy at Brandeis University.   Her research interests include the wage gap amongst minorities, systemic racial poverty, women entrepreneurship in Africa, and gender equity. Before joining the Heller School, Ophelia worked as a research and evaluation fellow at Vital Voices Global Partnerships in Washington DC, where she examined the impact of COVID-19 on the women within the Vital Voices network. She also worked as a researcher for the Newport Economic Development Committee, where she conducted extensive research on barriers preventing women from participating in the labor force in Newport, Arkansas.

Alex Bazarsky

Social Media Assistant


Masami Tabata-Kelly

Director of Community Engagement

Masami Tabata-Kelly is a doctoral student studying health policy at the Heller School for Social Policy and Management at Brandeis University. As Director of Community Engagement, she is responsible for developing and organizing events that bring researchers and practitioners together to create new knowledge and positive change. She has also served as the Senior Project Manager at the Center for Surgery and Public Health and the Center for Geriatric Surgery at Brigham and Women’s Hospital. As a health services researcher and medical anthropologist who engages with surgeons and geriatricians to conduct research to improve surgical care for older adults, the overarching goal of her research is to use patients’ and family members’ voices and apply relational coordination to reimagine an equity-, patient- and family-centered healthcare system that leaves no one behind. Tabata-Kelly earned her MA in medical anthropology from Boston University School of Medicine, her MBA from Quantic School of Business and Technology, and her BA in cultural anthropology from the University of California, Los Angeles.

Emily Su Ni Thoman

Director of Strategic Communications

Emily Su Ni Thoman is a Social Policy PhD student in the Economic and Racial Equity concentration at Brandeis University. As Director of Strategic Communications, she is responsible for partnering with internal stakeholders to develop and drive forward a strategic communications plan, and serves as a point person on communications related topics for external stakeholders.  Prior to her doctoral studies, Emily worked as a college advisor with College Advising Corps at Charlestown High School in Charlestown, MA. Emily currently works as a Project Manager for the Second Chance Act Grant with the Massachusetts Department of Youth Services and as a Graduate Research Assistant at the Institute for Economic and Racial Equity (IERE). She is also a Future Education Leaders Network Research Fellow with the Rennie Center for Education Research and Policy. Emily received her MA in Social Policy from Brandeis University, her MS in Criminal Justice with a sub-concentration in Strategic Management and her BA in Political Science and History with a minor in Education, both from Boston University.


Kartik Trivedi

Website Developer

Kartik Trivedi is a policy researcher and currently a Ph.D. student at the Heller School of Social Policy and Management at Brandeis University. Kartik's work focuses on algorithmic fairness and inclusion of people with disabilities. Broadly, he is interested in understanding the role algorithms and humans play in building fairer institutions.

In his other work, Kartik has produced econometric analysis on policy issues such as the inclusion of people with disabilities in the housing market; analyzed data for understanding minimum wage policies using real-time job posting data, and studied vocational employment policies concerning people with disabilities.