Our Team

Jody Hoffer Gittell is a Professor of Management at Brandeis University's Heller School, Faculty Director of the Relational Coordination Collaborative, and CEO and Co-Founder of Relational Coordination Analytics.  Gittell developed Relational Coordination Theory, proposing that highly interdependent work is most effectively coordinated through networks of shared goals, shared knowledge, and mutual respect, supported by frequent, timely, accurate, problem-solving communication. The Relational Model of Change shows how structural, relational and work process interventions can strengthen those networks. Gittell has published dozens of scientific articles and multiple books including The Southwest Airlines Way; High Performance Healthcare; Sociology of Organizations; Transforming Relationships for High Performance; and Relational Analytics: Guidelines for Analysis and Action.  Dr. Gittell currently serves on the Executive Council of the Seacoast NAACP, on the board of trustees for Greater Seacoast Community Health, on the executive board of the Organization Development and Change Division of the Academy of Management, and on the Brandeis University Faculty Senate. She received her PhD from the MIT Sloan School of Management.

Akanksha Majumdar, BA, is an MBA candidate at Brandeis University and a Board Fellow for the Boston Network for Internationl Development.  She also serves as co-chair for the Brandeis Graduate Student Association.  We welcome her to the RCC team as our new Communications Director!