Relational Coordination Collaborative

RC Master Class and Credentialing Program

What is Relational Coordination?

Relational coordination is a powerful method for working better together to create value for your employees and customers. It is a complement to lean and other improvement methods, and  a well-validated method in healthcare and other sectors. Learn more here.

What is the RC Master Class Program?     

The RC Master Class Program helps participants develop the capacity to use relational coordination to achieve desired performance outcomes. The Program consists of three stages, each one resulting in a credential. 

The Program starts with an 8-hour workshop, offered over two sessionsLed by experienced RC instructors, you will be able to practice your new skills on a coordination challenge that you are currently facing - whether in a cross-functional leadership team, a cross-functional front-line team or a multi-organizational ecosystem.  

RC Basic Credential

Attend the 8-hour workshop to learn change methods using the RC Analytics Platform. 

RC Advanced Credential

Receive 6 hours of coaching while leading RC change using the RC Analytics Platform.

RC Master Credential

Demonstrate expertise leading others through RC change using the RC Analytics Platform.

Who Are Our Faculty?

  • Olawale Olaleye, BPharm, MBA, PhD (AstraZeneca; Relational Coordination Analytics)
  • Jody Hoffer Gittell, PhD (Brandeis University; Relational Coordination Analytics)

Wale OlaleyeJody Hoffer Gittell

Offered by Relational Coordination Analytics Target Participants

Consultants and mid to senior-level leaders who value relationships as a fundamental source of value creation and well-being.  Leaders who are tasked with leading change and executive leaders who sponsor change. Sectors include healthcare, pharma, commercial, education and human services.

Benefits

  • Readiness to Lead Large Scale Change – Develop the knowledge and tools to effectively support and manage complex change efforts, making you a valuable asset in high-impact organizational transformations.
  • Career Advancement – Enhance your credentials and skillset, positioning yourself for leadership roles and greater career opportunities in change management, organizational development, and strategic transformation.
  • Become a Relational Coordination Consultant – Gain the expertise needed to apply RC principles and be eligible for consulting opportunities, helping organizations drive meaningful change in your sector.
  • Networking & Professional Growth – Connect with like-minded professionals, industry experts, and potential collaborators, expanding your network and influence in the field of change management.

Learning Objectives 

  • Understand the foundations of relational coordination and its impact on performance outcomes in multiple industry and country contexts.
  • Learn how to use the Relational Coordination Survey to assess relational coordination comprehensively, from the perspective of relevant workgroups and along multiple dimensions (shared goals, shared knowledge, mutual respect, etc.) using the RC Analytics Platform.
  • Learn how to use the Organizational Structures Assessment Tool (OSAT)  to assess your existing structures and their ability to support relational coordination across the relevant workgroups using the RC Analytics Platform.
  • Learn how to use the Relational Model of Change (RMOC) and Six Stages of Change methodology to guide the change process.

See Flyer Here

Master Class Next Offered

  • Day 1: December 4, 2025 , 8:00 AM – 12:00 PM ET - On Zoom

  • Day 2: December 5, 2025 , 8:00 AM – 12:00 PM ET - On Zoom

Discuss Your Participation 

Wale Olaleye wolaleye@rcanalytic.com  

Jody Hoffer Gittell jgittell@brandeis.edu 

Ann Tukari anntukari@rcanalytic.com

Register Here

 

Offerings

Credential

Requirements

Investment

Basic Credential

Attend the 8-hour workshop to learn RC change methods using the RC Analytics Platform

  • $1,500
  • $1,000 per person for groups of 4 or more

Advanced Credential

Receive 6 hours of coaching while leading RC change using the RC Analytics Platform.

Coaching

  • $1,500

Platform access (waived for organizations with a license)

  • $3,000 

Master Credential

Demonstrate expertise in leading RC change using the RC Analytics Platform

Peer review process

  • $1,500

Required Readings

  • Gittell, J.H. (2009). High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience. New York, NY: McGraw-Hill.
  • Schein, E.H. (2012).  Helping:  How to Offer, Give and Receive Help.  Jossey-Bass.
  • Bolton, R., Logan, C., & Gittell, J. H. (2021). Revisiting relational coordination: A systematic review. The Journal of Applied Behavioral Science, 57(3), 290-322.
  • Gittell, J. H. (2016).  The relational model of organizational change.  Transforming Relationships for High Performance: The Power of Relational Coordination.  Stanford University Press. 
  • Gittell, J. H. (2016).  Relational interventions.  Transforming Relationships for High Performance: The Power of Relational Coordination.  Stanford University Press. 
  • Gittell, J. H. (2016).  Work process interventions.  Transforming Relationships for High Performance: The Power of Relational Coordination.  Stanford University Press. 
  • Gittell, J. H. (2016).  Structural interventions.  Transforming Relationships for High Performance: The Power of Relational Coordination.  Stanford University Press. 

Additional Course Resources