Relational Coordination Collaborative

Welcoming You

At a time when positive change is urgently needed around the world, we welcome you to join the Relational Coordination Collaborative. We are an open inclusive global community of researchers and change leaders working across multiple sectors to build relationships of shared goals, shared knowledge and mutual respect to achieve high performance and positive change. Founded in 2011, we are a membership organization based at The Heller School at Brandeis University.

Relational coordination is communicating and relating for the purpose of task integration - a powerful driver of performance when work is interdependent, uncertain and time constrained. Relational coordination has been tested in over 73 industry sectors and 36 countries by colleagues around the world - see here for a systematic review of findings by Rendelle Bolton and co-authors.

Relational coordination is highly measurable and practical, inspiring tools such as the RC Survey (RCS), the Organizational Structures Assessment Tool (OSAT) and Relational Mapping - see here for the RC Toolbox.

Join the Roundtable 2025 - finding integrative solutions to complex problems - how relationships matter

Looking Ahead - RCC Aspirations for the Next Ten Years (podcast)

Become a member

Highlights

ROUNDTABLE Nov 6-8

Finding Integrative Solutions to Complex Problems - How Relationships Matter

While some leaders seek to divide and conquer, many people are looking for solutions to real problems. How can we move from domination to integration to solve the problems we face, whether in the healthcare, education, environmental, public administration, policy or commercial sectors? Join us at the 15th Annual Relational Coordination Collaborative Roundtable to share your work and to be inspired by the latest research and practice.

LEARN MORE HERE

RC Cafe: Relational Coordination as a Response to Growing Divisions and Authoritarian Threats

September 25, 3-4:00 pm ET

We are living in a time of growing divisions and authoritarian tendencies in our organizations and our communities. In this Cafe, we will explore whether and how relational coordination can help leaders respond effectively to these challenges and how to frame it for that purpose.

Join the discussion with our panelists, and bring your own thoughts and questions!

LEARN MORE HERE

RC SURVEY

The RC Survey is a validated tool to make relationships visible, developed by Jody Hoffer Gittell in the context of the flight departure process, and now used in many industry contexts around the world. The RC Survey is a highly flexible tool that predicts a wide range of performance and well-being outcomes, and is used both for research and for improving outcomes. Our partner Relational Coordination Analytics offers data collection, measurement, analytics, consulting, training and credentialing, to support the RC Survey.

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How RC Transforms Organizations

In Healthcare

"Our RC work seems to have improved and sustained employee engagement... RC gets at the patient in a very employee-centered way. In the short time we've been using it, people feel inherently more valued and more important. It shows the providers how much everyone does."

-VP of Nursing, Primary Healthcare Organization

In Communities

"We haven't had a tool before for measuring this. One thing is talking about networks; now we can see it."

- Director of Social Health and Employment, Varde Municipality, Denmark

In Education

"Before it was very much about your measures and your data, and no one able to see them but the individual teacher. Now it's - we're all responsible for all these students and we all own the data. It's not about pitting people against each other."

- Assistant Superintendent, North Reading School District