Relational Coordination Collaborative

Welcoming You

At a time when positive change is urgently needed around the world, we welcome you to join the Relational Coordination Collaborative. We are an open inclusive global community of researchers and change leaders working across multiple sectors to build relationships of shared goals, shared knowledge and mutual respect to achieve high performance and positive change. Founded in 2011, we are a membership organization based at The Heller School at Brandeis University.

Relational coordination is communicating and relating for the purpose of task integration - a powerful driver of performance when work is interdependent, uncertain and time constrained. Relational coordination has been tested in over 73 industry sectors and 36 countries by colleagues around the world - see here for a systematic review of findings by Rendelle Bolton and co-authors.

Relational coordination is highly measurable and practical, inspiring tools such as the RC Survey (RCS), the Organizational Structures Assessment Tool (OSAT) and Relational Mapping - see here for the RC Toolbox.

Visit Roundtable 2025 here - and stay posted for Roundtable 2026 announcment!

Looking Ahead - RCC Aspirations for the Next Ten Years (podcast)

join the rcc

Highlights

ROUNDTABLE 2026

Roundtable 2026 to be announced here soon! The Roundtable is the keystone event of the Relational Coordination Collaborative, hosted each Fall in different locations for participants to submit their work to a peer-reviewed process, then share their work. It is an event to build new relationships and renew existing ones. Roundtable participants are researchers, consultants and leaders from around the world who are interested in improving how people work together at the group, organizational and ecosystem levels.

LEARN MORE HERE

Relational Coordination Master Class - Next Offered!

Spring and Summer 2026 Master Class sessions to be announced here soon! The RC Master Class Program helps participants develop the capacity to use relational coordination to achieve desired performance outcomes. The Program consists of three stages, each one resulting in a credential. The Program starts with an 8-hour workshop, offered over two sessions. Led by experienced RC instructors, you will be able to practice your new skills on a coordination challenge that you are currently facing.

LEARN MORE HERE

RC SURVEY

The RC Survey is a validated tool to make relationships visible, developed by Jody Hoffer Gittell in the context of the flight departure process, and now used in many industry contexts around the world. The RC Survey is a highly flexible tool that predicts a wide range of performance and well-being outcomes, and is used both for research and for improving outcomes. Our partner Relational Coordination Analytics offers data collection, measurement, analytics, consulting, training and credentialing, to support the RC Survey.

LEARN MORE HERE

How RC Transforms Organizations

In Healthcare

"Our RC work seems to have improved and sustained employee engagement... RC gets at the patient in a very employee-centered way. In the short time we've been using it, people feel inherently more valued and more important. It shows the providers how much everyone does."

-VP of Nursing, Primary Healthcare Organization

In Communities

"We haven't had a tool before for measuring this. One thing is talking about networks; now we can see it."

- Director of Social Health and Employment, Varde Municipality, Denmark

In Education

"Before it was very much about your measures and your data, and no one able to see them but the individual teacher. Now it's - we're all responsible for all these students and we all own the data. It's not about pitting people against each other."

- Assistant Superintendent, North Reading School District