Roundtable 2025 Preliminary Program

12:00-3:00 pm RCC Board Meeting

3:30-6:30 pm  WELCOMING ACTIVITIES!

• Boston Celtics Exec Leadership Team - Understanding High Performance facilitated by Lauren Hajjar (Suffolk University) & Skip Pelham (Suffolk University)
• Folk Dancing as a Way to Connect Across Differences facilitated by Kartik Trivedi (University of New Hampshire) & Ben Kragen (Veterans Health Administration Boston)
• Kayaking on the Charles River led by Jody Hoffer Gittell (Brandeis University) & Jim Best (Independent Consultant)

7:00-9:00 pm INFORMAL WELCOMING RECEPTION

Drop in to say hello, enjoy some drinks and appetizers, and hear some up-and-coming musicians play Celtic folk music!

Bell in Hand Tavern, 45 Union Street, Boston

"America's oldest, continuously operating, tavern since 1795."

8:00-9:15 am BREAKFAST

Welcome to Day 2 by Brenda Bond (Suffolk University) & Lauren Hajjar (Suffolk University)

Relational Coordination and the RCC - Past, Present and Future by Jody Hoffer Gittell (RC Analytics, Brandeis University) & John Paul Stephens (Case Western Reserve University)

Introduction to the RCC Member Map by Lorinda Visnick (UMass Boston) & Jim Best (Independent Consultant)

9:30-11:00 am RESEARCH & PRACTICE (Symposium Format)

1A Developing a Relational Theory of Complex Systems Change - From Micro to Macro

Coordinating Interdependence – A Multi-Level Theory of Complex Systems Change - Jody Hoffer Gittell (Brandeis University), Anne Douglass (UMass Boston) & Kurt Lebeck (Brandeis University)

Bridging Cultures to Improve Care: Using Relational Coordination and Relational Identity Theory to Strengthen Collaboration in a Perinatal NHS Network - Richard Wylde (Leeds and York Partnership NHS Foundation Trust) & Claire Kenwood (Leeds and York Partnership NHS Foundation Trust)

Enhancing Veteran Care through Relational Facilitation: Strategies and Outcomes - Heidi Sjoberg (Veterans Administration Seattle-Denver)

Using the Relational Model of Organisational Change to Improve Healthcare Amidst Challenging Ideologies: Insights from Research and Practice - Darren McLean (Gold Coast Health System)

1B Relational Coordination for Well-Being and Resilience in Times of Crisis - From Micro to Macro

Relational Coordination and Collective Coping Strategies - Tanja Kirkegaard (Aalborg University) & Søren Bjerregaard Kjær (Danish Organization of Masters and PhDs)

Essential Yet Expendable: The Role of Relational Coordination in Protecting Grocery Workers' Mental Health - Alankrita Pandey (Eastern Michigan University)

Relational Coordination in Action: Commercializing Mpox Vaccines Post-Emergency in the US - Glenn Omanio (Bavarian Nordic)

Toward a Unified Model for Assessing Coordination and Performance in Crisis Management - Maher Tabba (Tufts University School of Medicine)

11:00-11:15 am BREAK

11:15-12:45 pm RESEARCH & PRACTICE (Symposium Format)

2A Relational Coordination as a Facilitator and Outcome of Technology Adoption 

Understanding and Building Relational Coordination in the Age of Agentic AI - Tomaz Sedej (LF Decentralized Trust) & Ina Sebastian (MIT Center for Information Systems Research)

Embracing Paradox: Building Relational Coordination into Human–AI Collaboration in Rural Health Centers - Chinue Uecker (JWMI/LPI Consultants, LLC)

Strategic Relational Human Resource Management in the Age of AI: Balancing Human and Technology Connections - Qian Zhang (University of Toronto, Tellfer School of Management)

Relational Coordination and Health Information Systems: A Systematic Review of Bidirectional Dynamics in Healthcare Collaboration - Bishan Wang (Wuhan University)

2B Finding Integrative Solutions to Complex Problems

Integrative Deliberation and the Crisis of Democracy - Graham Wright (Brandeis Universitiy)

Leadership and Social Identity Change Amidst Crisis in Higher Education - Danny Nussbaum (Brandeis University)

Reducing Mutual Harm by Creating Safe Spaces – A Multi-Level Process - Miranda Jane Safir (Brandeis University)

Reducing Barriers to Care for Vulnerable Families - From Traditional Bureaucracy to Relational Bureaucracy - Fernanda Artimos de Oliveira (Brandeis University)

1:00-2:15 pm LUNCH & KEYNOTE SPEAKER

Soma Saha (President & CEO, WE in the World) 

Building Cross-Sector Relationships for Wellness and Equity

Introduced and facilitated by Masami Tabata Kelly (Brandeis University)

2:30-4:00 pm RESEARCH & PRACTICE (Shift & Share Format) 

3A Intervening to Strengthen Relational Coordination with the Relational Model of Change 

Adapting an Interprofessional Bedside Rounding Model to Inpatient Stroke Care Using Relational Coordination and Psychological Safety Factors to Strengthen Interdependence Among Health Care Team Members - Dorna Hairston (Johns Hopkins University)

Using the Relational Model of Organizational Change to Implement an Enhanced Recovery After Surgery (ERAS) Pathway at a Community Hospital - Steven Tizio (Riverview Medical Center)

Relational Coordination Across the Utah Pediatric Trauma Network - Tricia Boulton (Utah Pediatric Trauma Network)

Optimizing Operating Room Systems with Relational Coordination - A Path to Operational Excellence - Jillian White (WellSpan Health)

3B Healthcare Management and Human Well-Being in a Turbulent Era

Healthcare Management and Human Well-Being - Jody Hoffer Gittell (Brandeis University)

The Healthcare Workforce - Ingrid Nembhard (The Wharton School)

Healthcare Systems and the People They Serve - Vicky Parker (University of New Hampshire)

The Financing and Politics of Healthcare - Amanda Brewster (Berkeley School of Public Health)

3C Data Visualization and Measure Development

Integrating Social Networks and Relational Coordination Analytics - Sijia Wei (Northwestern University), Tom Wolff (Northwestern University), Heba Ali (Lancaster University, Relational Coordination Analytics) & Jody Hoffer Gittell (Brandeis University)

Information Design for Relational Coordination - Daniel Moriarty (HealthLink Advisors)

Social System Mapping Multilevel Relational Coordination - Jim Best (Independent Consultant)

Organizational Structures Assessment Using the Relational Coordination Framework in Big Pharma: An Evaluation of Clinical Matrix Teams in Oncology Clinical Development - Jimmy Belotte (Glaxo Smith Kline)

4:15-5:45 pm HANDS ON WORKSHOPS (Choose one)

4A Interrogating with AI: Exploring the Usage of and Auditing of Large Language Models in Relational Coordination Research - Kartik Trivedi (University of New Hampshire)

4B Resonance and Repair: The Sound of Inclusion in Health Professions Education Exploring Identity and Safety Through Story, Song, and Reflection - Lester Bussey (Virginia Health Sciences)

4C Relational Coordination and Dynamic Deliberation Designing: Exploring Three Cases of Participative Change - Carolyn Ordowich (Sociotechnical Systems Associates), Douglass Austrom (Indiana University) & Erik Nicholson (Pandion Strategy)

4D Experiencing the Relational System: Role Play to Build Coaching Competence in Complex Teams - Lynn Snow (The University of Alabama & Tuscaloosa VA Medical Center)

6:30-8:30 pm ROUNDTABLE RECEPTION!  (Location To Be Announced)

8:00-9:15 am BREAKFAST - Welcome Back!

Welcome to Day 3 of the Roundtable by Ben Kragen (Boston Veterans Health Administration) & Kartik Trivedi (University of New Hampshire)

9:15-10:45 am RESEARCH & PRACTICE (Symposium Format)

5A Relating Across Difference - New Approaches to Diversity, Equity and Inclusion 

Race and Ethnicity Without Diversity: Using Relational Coordination to Close Achievement Gaps - Andre Morgan (Beverly School District)

Interventions to Strengthen Relational Coordination in a Diverse High School - Brooke Moore (Delta School District)

Bureaucracy and Power in Higher Education: The Challenges of Providing Access to Disabled Students - Jessica Chaikof (Brandeis University)

A Relational Approach to Diversity, Embedded in Performance Improvement - Wale Olaleye (Relational Coordination Analytics) & Tony Suchman (Relationship Centered Health Care)

5B Valuing and Supporting Care in the Community

Rewilding Healthcare – The Value of Redeeming Relationship in Palliative Care Systems - Sarah Yardley (University College London, National Health Service)

Cultivating Solidarity Between Family and Professional Caregivers of Older Adults - Nick Mirin (Brandeis University)

Applying the SOCIAL Framework to Systemically Support Social Connection: Care Coordinators as the Linchpin to Address Social Isolation and Loneliness as Health-Related Social Needs - Micah Webster (Brandeis University)

Relational Coordination and Coproduction: Strengthening Support Brokers' Roles in Self-Direction Waivers through Supportive Relational Structures - Heba Ali (Lancaster University, Relational Coordination Analytics)

10:45-11:00 am BREAK

11:00-12:30 pm RESEARCH & PRACTICE (Symposium Format)

6A Intervening to Strengthen Relational Coordination in Healthcare, Fire Fighting and Policing

Navigating Tensions in Process Improvement: A Relational Coordination Perspective on Top-Down and Bottom-Up Goal Alignment in Healthcare - Paulo Gomes (Florida International University)

Strengthening Relational Coordination by Leveraging the Boundary Spanner Role - Judith Merel (Atrius Health)

Turning Strategy into Action Through the Development of Relational Coordination - Brad Brown (Grand Rapids Fire Department)

Checklists and Change: Lessons from MPD’s Investigative Checklist Rollout - Matthew Barter (Manchester Police Department) & Cory Haberman (University of Cincinnatti)

6B Coordinating Over Time and Across Organizational Boundaries

A Role-Based View of Construction Project Team Members’ Temporal Focus Heterogeneity and Decision Interdependence Over Time - John Paul Stephens (Case Western Reserve University), Amy Bertleff (Case Western Reserve University), Gabriela Cuconato (Case Western Reserve University) & Ragnhild Kvålshaugen (BI Norwegian Business School)

Drivers of Excellence: A Study of Cross-Sector Rural Community Collaboration - Erin Sullivan (Suffolk University) & Lauren Hajjar (Suffolk University)

Using Relational Coordination Theory to Inform Implementation of Evidence-Based Physical Health Care Coordination in Community Mental Health Settings - Emily Woltman (Michigan Value Collaborative), Gan Shi (University of Michigan Medical School), Rohini Perera (University of Michigan Medical School) & Christina Yuan (Johns Hopkins School of Public Health)

Generative Organizing as a Catalyst for Proactive Change Responses: Insights from a Longitudinal Study in Chilean Public Organizations - Ignacio Pavez del Barrio (Universidad de Chile)

12:30-1:45 pm LUNCH & KEYNOTE SPEAKER

To Be Announced in August! 

2:00-3:30 pm RESEARCH AND PRACTICE (Shift & Share Format)

7A Building Relational Leadership through Training and Coaching

Leading Through Shared Values: A Model for Training Chief Residents in Relational Leadership - Alexander Mansour, Matthew Lewis, Nikki Stecker & Anais Tuepker (Oregon Health Science University; RELATE Lab)

Through the Relational Lens: Examining Team Dynamics and Cohesion in Interprofessional Education - Teresa Cochran (University of Nebraska Medical Center)

Embedding Relational Coordination in ECE Leadership Development: Lessons from the Essential Leadership Model - Yujin Lee (UMass Boston) & Anne Douglass (UMass Boston)

7B Tech-Enabled Healthcare Innovation

Trust in AI-Enabled Ecosystems - Ina Sebastian (MIT Center for Information Systems Research)

Clinician Satisfaction with Hospital at Home: Comparing Experiences and Needs in Technology-Enabled, Multi-Location Care Models to Traditional Hospital Settings - Wiljeana Glover (Babson College) & Dessislava Pachamanova (Babson College)

Electronic Communication Between Pediatric Caregivers and Healthcare Teams: Implications for Relational Coordination, Equity, and Care Quality - Mary Jo Gamper (Johns Hopkins University School of Nursing)

Association Between a Secure Messaging Telehealth Intervention and Diabetes Care Outcomes in Community Health Centers - Ben Kragen (VA Boston)

Disclosure and Bias: The Relational Consequences of Revealing Large Language Model Use in Team Formation - Kartik Trivedi (University of New Hampshire)

7C Coordinating Large Scale Initiatives Across Sectors

Mapping the Role of Workforce Intermediaries in Statewide Work-Based Learning Systems: A Comparative Policy Analysis Across 50 States - Charlotte Notaras (National Center on Education and the Economy)

Improving Inter-Organisational Coordination: A Project to Support the Fight against Trafficking in Human Beings in the Countries of the Gulf of Guinea - Ansoumane Camara (CORHIS laboratory University of Montpellier)

3:45-4:00 pm BREAK

4:00-5:30 pm HANDS ON WORKSHOPS (choose one)

8A Sustainability Game Gameplay: Building Collaboration, Innovation, and Fun - Tamara Stenn (Suffolk University)

8B Discovering Tactics to Increase Employee Engagement and Psychological Safety in Academic Settings - Julie Gordon (University of Oklahoma Health Sciences, College of Nursing)

8C Relational Coordination for Age Friendly Health Systems - Madeleine Biondolillo (Premier Health)

5:45-6:30 pm CLOSING CELEBRATION 

Revisiting the RCC Member Map by Lorinda Visnick (UMass Boston) & Jim Best (Independent Consultant)

Reflecting on the Roundtable by Glenn Omanio (Bavarian Nordic) & Lauren Hajjar (Suffolk University)

Giving Thanks - and Farewell! by Jody Hoffer Gittell (Brandeis University)