Relational Coordination Collaborative

Workshops & Courses

Carrying out change using relational coordination principles and metrics requires skill.  Edgar Schein and Tony Suchman wrote in 2011:  "Such work requires the involvement of skilled coaches/consultants with experience in group dynamics, systems work, conflict resolution, and the teaching of emotional self-management. For all these reasons, we urge you not to tread lightly or naively into the realm of interventions. Be prepared to invest the necessary time and resources and be sure you have access to the skills and experience that the work requires." 

Below are workshops and courses offered by members of the RCC community.  These workshops and courses cover a wide array of change skills from multiple disciplines, some with a greater focus on relational approaches and others with a greater focus on technical approaches, but typically with a shared appreciation for the importance of both and the synergies between them. 

We invite RCC members to post their workshops and courses here, enabling other members and the broader community to register.

submit your workshops and courses for posting

Relational Dimensions of Improvement and Change (Relational Coordination Workshop)

Facilitators:  Marjorie Godfrey and Anthony Suchman

This interactive workshop teaches the fundamentals of applied relational coordination theory through the six stages of change and provides participants the opportunity to “learn by doing.”

“I am more comfortable with conflict and managing the challenges that arise. I feel because we have learned so many skills in such a short time, even with practice, my confidence and ability to call up the skill in the moment that it is needed is emerging.” -Participant

Programs are held in Fall and Spring. Click here to see dates and learn more.  Can be customized to provide in local contexts based on identified needs.

Team Coaching Program

Facilitators:  The IEHSS Team

Experiential 6 session program that teaches participants to coach a real improvement team using the Team Coaching Model. Participants will learn fundamentals in microsystem theory and practice, including the Microsystem Improvement Process (MIP), team coaching skills and develop an individualized coaching plan.

Team Coaching Certification Levels 1-5 Available!

Programs are held in Fall and Spring. Click here to see dates and learn more. Can be customized to provide in local contexts based on identified needs.

Team Communication and Relationhips Program

Facilitators:  Tina Foster, Cindy George and Marjorie Godrey

Highly interactive 5 session program that improves communication, relationships and partnerships among interprofessional members of health and social systems. Topics include the communication cycle, relationship building communication, conflict engagement, negotiation, relational coordination, resilience, partnering with those that you serve, humble inquiry and equity.

Programs are held in Fall and Spring. Click here to see dates and learn more. Can be customized to provide in local contexts based on identified needs.

Resilience and Well-Being Program

Facilitators:  The IEHSS Team

Research has shown that team coaches are essential in supporting busy frontline teams who provide care and services and continuously improve their processes and systems. COVID has further reinforced the role of the team coach to offer encouragement, praise, reframing, reminders, and celebrations of efforts to improve healthcare outcomes. Team coaching has always emphasized the “humanistic” side of improvement while implementing and testing technical change. Now more than ever, the “humanistic” side of improvement, including promoting resilience and well-being in individuals, teams, leadership and organizations, is essential to support post-COVID burnout, poor morale, mental health challenges and compassion fatigue. Participants have access to a novel research-based web application (RēsWell App) that assesses individual and team well-being and provides recommendations for improvement.

Click here to see dates and learn more. Can be customized to provide in local contexts based on identified needs.

RC Training, Brandeis