Relational Coordination Collaborative

Relational coordination is communicating and relating for the purpose of task integration - a powerful driver of performance when work is interdependent, uncertain and time constrained. Relational coordination has been tested in over 73 industry sectors and 36 countries - see here for a systematic review of findings. Relational coordination is highly measurable and practical, inspiring tools such as the RC Survey (RCS), the Organizational Structures Assessment Tool (OSAT) and Relational Mapping - see here for the RC Toolbox.

RCC's mission is to connect researchers and practitioners from around the US and around the world to develop and test relational models of coordination, coproduction, leadership and change. We were founded at Brandeis University in 2011 by Professor Jody Hoffer Gittell, in partnership with students and colleagues at Brandeis and around the world.

Learn more about our aspirations for the next 10 years! Listen to a Community Fishbowl organized by the Community Building Innovation Lab, featuring Faculty Director Jody Hoffer Gittell, Board Chair Lauren Hajjar and Vice Chair John Paul Stephens, as "heard" by AI.

Roundtable 2025 - Domination or Integration? how relationships matter

Looking Ahead - RCC Aspirations for the Next Ten Years (podcast)

Become a member

Highlights

ROUNDTABLE Nov 6-8

Domination or Integration? How Relationships Matter

While some leaders seek to divide and conquer, there are many people looking for solutions to real problems. How can we move from domination to integration to solve the very real problems we face, whether in the healthcare, education, environmental, public administration, policy or commercial sectors? Join us to share your work and to be inspired by the latest research and practice. Submit your abstract here by June 12th, and register soon for early bird rates!

CALL FOR ABSTRACTS

MAY RC CAFE

International Network for Relational Development

May 22, 3-4:00 pm ET

The vision of the Network is to create a more relationally-coordinated world, where human relationships are prioritized as essential to personal well-being, organizational effectiveness, and societal progress. In this Cafe, founding organizations from the US, Portugal, Spain and UK will share their methods for relational development with the goal of building a shared toolbox.

LEARN MORE AND REGISTER HERE

RC SURVEY

The RC Survey is a validated tool to make relationships visible, developed by Jody Hoffer Gittell in the context of the flight departure process, and now used in many industry contexts around the world. The RC Survey is a highly flexible tool that predicts a wide range of performance outcomes, and is used both for research and for improving business performance. Our partner Relational Coordination Analytics offers measurement, analytics, consulting, training and credentialing, to support the RC Survey.

LEARN MORE HERE

How RC Transforms Organizations

In Healthcare

"Our RC work seems to have improved and sustained employee engagement... RC gets at the patient in a very employee-centered way. In the short time we've been using it, people feel inherently more valued and more important. It shows the providers how much everyone does."

-VP of Nursing, Primary Healthcare Organization

In Communities

"We haven't had a tool before for measuring this. One thing is talking about networks; now we can see it."

- Director of Social Health and Employment, Varde Municipality, Denmark

In Education

"Before it was very much about your measures and your data, and no one able to see them but the individual teacher. Now it's - we're all responsible for all these students and we all own the data. It's not about pitting people against each other."

- Assistant Superintendent, North Reading School District