Relational Coordination Research Collaborative

The RCRC is an international learning community welcoming partners from a variety of sectors who use relational coordination theory in their research and practice. Relational coordination is a mutually reinforcing process of communicating and relating for task integration. Relationships shape the communication through which coordination occurs, for better or for worse.

Knowledge Advancing Social Justice

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Transforming Relationships for High Performance

Research findings suggest that the strength of relational coordination ties among participants in a work process predicts outcomes that are critically and strategically important in organizations. These outcomes include quality, efficiency, customer engagement, workforce resilience and well-being, learning and innovation. Stakeholders come to see their work differently and begin to have more productive conversations with each other.

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Events

RC Improvement Efforts with Change Teams

Join us on April 18 from 4:00 to 5:00 am for the April Partner Cafe with optional networking from 5:00 to 5:30 pm. We welcome researchers and practitioners from all sectors.

Improving Work Processes Through RC

This 1.5-day workshop prepares you to use the RC Survey and the Organizational Structures Assessment Tool to support interventions in change efforts. Begins April 12 at 1:00 with 3 follow-up webinars.

Save the Date: 2019 Roundtable

Save the date for the 9th Annual RCRC Roundtable - Designing the Future - The Science of Relational Change. This year's event will be held at Catalyst HTI in Denver, Colorado.

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“The nurses and therapists started to ask each other, ‘What is timely communication for you?’ and soon realized that, if the therapists would visit the ICU in the mornings they could better address patient needs and reduce discharge delays. Just one example, and it was not a top-down solution.” - ICU Clinical Coordinator, Billings Clinic

“We haven’t had a tool before for measuring this. One thing is talking about networks; now we can see it.” - Director of Social Health and Employment, Varde Municipality, Denmark

“Recognizing every person’s experience as unique, we can connect to each other through a deep understanding and acknowledgement of race, ethnicity and culture. This will ensure that we are mindful, respectful and inclusive.” - Superintendent, Rochester City Schools

Partners

Remembering Ken Milne

An RCRC founding partner, respected colleague and dear friend, Ken's way of being has positively impacted us and the troubled world in which we live.

Sally Retecki

Welcome to Sally, our newest RCRC Professional Partner from CareOregon, a community-based nonprofit health services organization based in Portland.

Watch: Amy Edmondson

Amy Edmondson, Professor at Harvard Business School and Author of The Fearless Organization, spoke about teaming at the 2018 Roundtable.

All RCRC Partners

News

March Newsletter

Have you read our March Newsletter - Updates, Focus on Building Equity, and a Call for Abstracts? Don't forget to sign up for our mailing list to receive our monthly newsletter.

Watch: Phil Thompson

Phil Thompson, Deputy Mayor for Strategic Policy Initiatives for NYC and Head of the Housing, Community and Economic Development Group at MIT, spoke about Social Movements and Building a New Economy.

More RCRC Resources