RCRC Announcement!

The Relational Coordination Research Collaborative is in the process of expanding the breadth and impact of our research and practice. As we celebrate 10 wonderful years of nurturing, growth and support, and with strong guidance from the RCRC Board, we are transitioning the RCRC outside of The Heller School for Social Policy and Management at Brandeis University. We will announce details about the transition and updated program offerings soon... Stay tuned!



News & Announcements

WORKSHOP | Relational Coordination: A Tool for Deconstructing Systemic Discrimination in the Workplace?

Khwezi Mbolekwa
City of Calgary, CANADA

Shyamal Sharma
Brandeis University, USA

THUR NOV 12 | 4-5:30 PM ET

Recent events in American society have intensified public attention to the issue of systemic discrimination in society, workplaces and relationships. Join us as we experientially explore the ways and means by which relational coordination can help heal a divided people. The roles of unconscious bias, in-group bias, out-group derogation, intention, reward, punishment and conscious choice will be explored in this journey.


WORKSHOP | Advanced Methods for Improving Relational Coordination: A Toolkit for Leaders and Facilitators

Tony Suchman, MD, MA
Primary Care Physician
Clinical Professor of Medicine, University of Rochester
Senior Consultant and Founder, Relationship Centered Health Care, USA

Diane Rawlins, MA, LMHC
Principal, InsideOut Consulting, USA

MON NOV 16 | 1-5 PM ET
TUES NOV 17 | 1-5 PM ET
WED NOV 18 | 1-5 PM ET

Learn practical methods for building the relationships, shared vision, system view and communication practices that are essential for successful collaboration at any level of scale from individuals on a team to organizational consortia. Join us to learn how to improve performance by harnessing the power of Relational Coordination.


VIDEO | Jody Hoffer Gittell, TEDxRochester

"The Power of a Simple Idea"

Today's organizations continue to be structured much like organizations were at the time of the Industrial Revolution. This structure informs our mental models and the way we approach each other and our work. Dr. Jody Hoffer Gittell's ground breaking research helps us understand why that may no longer serve us and how coordinating our work relationally matters. She argues that gaining awareness of and skill in such relational coordination may enable us to be more agile and perform the adaptive work of our time.


The Relational Society Project

We need to build a relational society, starting in the communities where we live. At the root of our challenges are damaged relationships that need to be re-built in a far more inclusive way. At the micro level, we need human empathy, at the meso level we need coordinated collective action, and at the macro level we need supportive institutions.

The RCRC community has launched the Relational Society Projectwith participating sites in the US, the UK, Denmark, Norway, Nigeria, China and Pakistan to understand how communities solve complex population health challenges through relationships at each level.


VIDEO | Organizational Resilience in the COVID-19 Crisis and Beyond

View the recording

Kenny Cole, Ochsner Health
Rushika Fernandopulle, Iora Health
Alice Andrews, Value Institute for Health and Care
Heather Gilmartin, Denver/Seattle Center for Innovation, Veterans Health Administration
Jen Perloff, Institute for Accountable Care, Brandeis University

Jody Hoffer Gittell, RCRC, Brandeis University


Partner News

Lauren Hajjar, PhD is hosting a new website, Voices of Public Leaders, a new podcast intended to capture the perspectives of those working in the public sector- at local, state and federal levels as well as those in nonprofit organizations - particularly during these unprecedented times. 


How RC Transforms Organizations

In Health Care

"The nurses and therapists started to ask each other, 'What is timely communication for you?' and soon realized that, if the therapists would visit the ICU in the mornings they could better address patient needs and reduce discharge delays. Just one example, and it was not a top-down solution."

- ICU Clinical Coordinator, Billings Clinic

In Education

"Recognizing every person's experience as unique, we can connect to each other through a deep understanding and acknowledgement of race, ethnicity and culture. This will ensure that we are mindful, respectful and inclusive."

- Superintendent, Rochester City Schools

In Communities

"We haven't had a tool before for measuring this. One thing is talking about networks; now we can see it."

- Director of Social Health and Employment, Varde Municipality, Denmark

Learn more about RCRC partnership