Relational coordination is communicating and relating for the purpose of task integration - a powerful driver of performance when work is interdependent, uncertain and time constrained. Relational coordination has been tested in over 73 industry sectors and 36 countries - see here for a systematic review of findings.
RCC's mission is to transform relationships for high performance by helping organizations to build shared goals, shared knowledge and mutual respect across boundaries. We were founded at Brandeis University in 2011 by Professor Jody Hoffer Gittell to bring research and practice together, in partnership with students and colleagues at Brandeis and around the world. We connect researchers and practitioners in an innovative, collaborative setting to develop and test new models of change. Together we help organizations transform the relational dynamics underlying their work processes and redesign their structures to support and sustain the new dynamics.