RCRC RoundtableBuilding a Relational Society
Through Multilevel Systems Change

November 4-8, 2020
Currently, we are planning to hold the Roundtable in Austin, TX as scheduled. Please visit the Roundtable site for schedule and refund information and follow us on LinkedIn and Twitter for updates.

The InterContinental Hotel | Austin, Texas

Keynote Speakers:
Elizabeth Teisberg, PhD
Cullen Trust for Higher Education Distinguished University Chair
Dell Medical School and the McCombs School of Business

Rushika Fernandopulle, MD, MPP
CEO and Cofounder, Iora Health

Julie Weber
Vice President and Chief People Officer, Southwest Airlines


News & Announcements

RCRC Roundtable

Abstract Categories
  • Presentation (20 min): Grouped by organizers into sessions with common themes
  • Session (85 minutes total): Includes 3-4 presentations
  • Tools Workshop (55 min total): Part of the conference, participants pay no additional fee
  • Add-on Weekend Workshop (1/2 day to 2 days, Sat and/or Sun): Held after the conference, participants pay additional fee



Health Systems Learning Network

Open to health systems that are Organizational Partners of the RCRC, with 10 or more active partners 


The RCRC Health Systems Learning Network provides an opportunity for health system leaders to check in and advise one another about their change efforts, facilitated by Tony Suchman of Relationship Centered Health Care, Marjorie Godfrey of The Dartmouth Institute Microsystems Academy, and Jody Hoffer Gittell of Brandeis University and the RCRC.



APRIL Partner Cafe

Relationship Factor in Safety Leadership
Thursday, April 23, 2020 
4 - 5 PM ET
Followed by optional 30 minute discussion and networking

Cafes are open to all RCRC partners


Call for Papers

Human Resource Management Special Issue
Relational Perspectives on Human Resource Management
Submission Deadline: June 30, 2021

Guest Editors:

Jody Hoffer Gittell (Brandeis University)
Brad Harris (Texas Christian University)
Jessica R. Methot (Rutgers University)
Scott M. Soltis (University of Kentucky)


New publication by Purdy E, McLean D, Alexander C, et al

Trauma care represents a complex patient journey, requiring multidisciplinary coordinated care. Team members are human, and as such, how they feel about their colleagues and their work affects performance. The challenge for health service leaders is enabling culture that supports high levels of collaboration, co-operation and coordination across diverse groups. The authors, including Darren McLean of RCRC Organizational Partner Gold Coast, aimed to define and improve relational aspects of trauma care at Gold Coast University Hospital. A range of 16 interventions—focusing on structural, process and relational dimensions—were co-created with participants and are now being implemented and evaluated by various trauma care providers.

New publication by Hajjar, L., Cook, B.S., Domlyn, A., Ray, K.A., Laird, D. and Wandersman, A.

Readiness and Relationships Are Crucial for Coalitions and Collaboratives: Concepts and Evaluation Tools. New Directions for Evaluation2020(165), pp.103-122. (2020)

Collaboration is identified as an essential component for the successful implementation of a wide range of policies and programs. A major collaboration challenge, particularly in large community initiatives, is the need for multiple organizations to develop strategic partnerships around a shared purpose. Due to the importance of collaboration in achieving desired outcomes, the readiness of organizations to collaborate, and the quality of relationships between organizations are key, particularly in the formation stage. Two evidence‐based frameworks and evaluation tools are presented to assess and build readiness and high‐quality relationships in efforts to improve community outcomes. This is illustrated in a case example of a new community coalition focused on increasing youth safety and improving police‐community relationships in a high crime neighborhood. Implications and lessons learned are discussed.

Helpful Links

How RC Transforms Organizations

In Health Care

"The nurses and therapists started to ask each other, 'What is timely communication for you?' and soon realized that, if the therapists would visit the ICU in the mornings they could better address patient needs and reduce discharge delays. Just one example, and it was not a top-down solution."

- ICU Clinical Coordinator, Billings Clinic

In Education

"Recognizing every person's experience as unique, we can connect to each other through a deep understanding and acknowledgement of race, ethnicity and culture. This will ensure that we are mindful, respectful and inclusive."

- Superintendent, Rochester City Schools

In Communities

"We haven't had a tool before for measuring this. One thing is talking about networks; now we can see it."

- Director of Social Health and Employment, Varde Municipality, Denmark

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