The Heller School for Social Policy and Management

Bridging the Chasm: Efforts to Improve Health Care Quality in Massachusetts

Forum held on May 4, 2006

The Institute of Medicine publications To Err is Human (1999) and Crossing the Quality Chasm (2001) documented that tens of thousands of people in the United States die each year from needless medical errors. Individual facility and a coordinated system-wide effort are necessary to insure that all care is “safe, effective, patient centered, timely, efficient and equitable.” Hospitals, health care systems, providers and payers in the state have begun this process. This forum provided insight into how quality of care and patient safety can be improved in Massachusetts.

Agenda

Issue Brief

Presentations

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