Resources for Heller Students During COVID-19

Courses will be online for the remainder of the semester. As of Thursday, March 19, the Heller School building will be closed and all faculty and staff will be working from home. If you need to access the building for any reason, please contact Ravi Lakshmikanthan ( to arrange for entry. 

Many important campus resources remain available to Heller students during this challenging time. For the most up-to-date information and FAQs, please check out the Brandeis COVID-19 page.

On March 31, 2020 Dean Weil held a virtual Town Hall for the Heller Community. The Q&A session from this meeting remains a living document, which we will update on a regular basis as we receive and respond to questions. You are welcome to submit them anonymously via this Google Form which is regularly monitored by the Office of the Dean. 


Updated Academic Calendar

Spring break has changed, and classes will not be in session from March 23-25, April 9-10, and April 15-16. Please see the Brandeis Academic Calendar for full details.

Online Course Instruction

Zoom information, including beginner tutorials, FAQs and technical support, are available through the ITS Zoom page. Contact Marc Kiredjian ( or Ravi Lakshmikanthan ( if you have any questions or concerns.

If you need equipment to access your online classes, email Although the library is now closed, library staff will make arrangements for you to pick up a laptop or other equipment. Students, faculty or staff can borrow what they need until the library reopens and students are back on campus. There will be no late fines, but there will be replacement fines if items are lost or broken.

Student Emergency Fund

Heller students are eligible for Student Emergency Fund Grants. These funds can be used to purchase equipment to access virtual classes, food assistance, travel assistance, etc. Contact to apply for funds.

Mental Health Services

The Brandeis Counseling Center (BCC) remains available to provide care to students, on or off campus. Until further notice, all appointments including urgent care will be over the phone or via a HIPAA compliant platform. To reach the BCC, please call its 24/7 answering service at 781-736-3785.

  • The BCC remains available to provide urgent consultations by phone.
  • Telehealth may be provided to students who are located in Massachusetts and are currently active in individual care.
  • The BCC will not begin new counseling relationships with students until further notice; if you are seeking ongoing care please contact them. They will provide individualized resources and referrals.
  • Psychotherapy groups are suspended until further notice.

Other resources include: 

  • iHope Network: Videoconferencing therapy that is covered by many major health insurance companies, including Brandeis health insurance.
  • BetterHelp: Largest online counseling platform worldwide. They provide convenient, discreet and affordable access to a licensed therapist.

Brandeis Health Center

The Health Center is open and available for student appointments as well as guidance. If you feel ill, are concerned about an underlying health condition or have questions about coronavirus, contact the Brandeis University Health Center at 781-736-3677.

  • If you have recently traveled to a country with community COVID-19 outbreaks or have been in close contact with a person with a known case of COVID-19 you should self-isolate and contact your health care provider for guidance. If you have no known risks for COVID-19 please make an appointment for care at Brandeis University Health Center by calling or using the secure patient portal to schedule your appointment. Notify the front desk of your symptoms upon arrival.
  • If you may have the flu or have underlying health issues that put you at greater risk for complications of a respiratory infection you should contact the Brandeis Health Center for guidance. There is treatment that can reduce the duration of the flu if it is identified early in the infection.
  • If you have no known risks for COVID-19 and have a mild illness you should practice standard health precautions including limiting participation in large group settings, frequent hand washing and practicing appropriate cough hygiene (cover your cough with a disposable tissue or your elbow). If you have a fever or have symptoms of a viral infection you should self-isolate until the fever goes away.
  • Notify your professors as soon as possible if you will be missing classes due to illness.

English Language Programs (ELP)

Students may meet online with our ELP consultants through either Zoom or Skype. For a writing tutorial, please contact Scott Moore at For an oral communications tutorial, please contact Angela Tribus Ramos at

Brandeis Library

Get up-to-date information on Remote Resources for Brandeis Library Users on the library website, as well as an evolving list of Frequently Asked Questions. The librarians for your programs are directly available to you as well.