Advanced Methods for Improving Relational Coordination: A Toolkit for Leaders and Facilitators
This 1.5-day hands-on workshop offers practical methods for building the relationships, shared vision, system view and communication practices that are essential for successful collaboration at any level of scale: from individuals on a team to organizational consortia. Join us to learn how to improve performance by harnessing the power of Relational Coordination.
This workshop is one half of a two-part series of
SESSION DATES:
Monday, November 16, 2020, 1-5 PM ET
Tuesday, November 17, 2020, 1-5 PM ET
Wednesday, November 18, 2020, 1-5 PM ET
If you are interested in a customized training session for your organization or learning more about a future session of this course, please email RCRCinfo@brandeis.edu.
LOCATION:
ONLINE
REGISTRATION:
Register online on the Relationship Centered Health Care website.
Discounts are available for current students, RCRC Premium and Organizational partners and for multiple participants from the same organization. Please contact us if you’d like to arrange for one of these discounts or for more information at RCRCinfo@brandeis.edu.
Systemness is the new frontier in improving organizational performance...
There’s
- How can individuals and
work groups collaborate more effectively? - How can they better coordinate their interdependent tasks, respectfully share observations from their unique lines of sight, respond quickly and in tandem to rapidly changing circumstances, and find greater meaning and motivation in their common purpose?
Brandeis University researcher Jody Hoffer Gittell has developed a theory, Relational Coordination, that identifies 7 dimensions of communication and relationship that support effective collaboration. Extensive research in multiple industries shows that higher levels of Relational Coordination are associated with higher levels of quality; efficiency; customer/client/patient satisfaction; workforce satisfaction, well-being
In this 1.5-day workshop, you will learn through your own first-hand experience a variety of interventions to improve relational coordination, with the goal of enhancing systemness and improving performance. You will learn methods for:
- Making interdependence visible, discussable and manageable.
- Establishing trust and shared purpose between individuals and/or workgroups.
- Exploring and aligning divergent stakeholder goals.
- Creating a systems view by facilitating constructive conversations to explore and integrate differing perspectives.
- Managing interdependence by means of feedback and aligned work processes.
We will also discuss how to combine relational, structural and work process interventions. You will leave with a personal implementation plan for applying these methods to a work process back home.
Fee Information
- Included in the registration fee of $2,650 are the independent study materials, the course syllabus, breakfast and lunch on Day 1 and breakfast on Day 2.
- Please book your travel and contact the hotel separately for accommodations.
- A 33% discount is available to full time graduate students and a discount is available to Premium and Organizational partners of the Relational Coordination Research Collaborative. A discount is also available for groups, please contact us if you’d like to arrange for one of these discounts.
Please email RCRCinfo@brandeis.edu to request additional information.
If you need to cancel your course registration, please note that the RCRC cannot offer refunds for workshop registrations; however, we can transfer the registration fee to another course or to another person.