NEW! RC for Change Online Course

Relational Coordination for Change
Online Course

Session Dates:


Application Deadline:  

January 20, 2020

Faculty Chair: 
Program Director:  
RC Coaches:

Nancy Whitelaw (RC Certified)
Laura Montville (RC Certified)
Claus Jebsen 

Program Fee: 

After 12/20/19 $3,000

*Please inquire for stipend options



A Certificate of Completion will be awarded at the end of the program to those who meet certification criteria. This program prepares candidates for the RC Certification process.

Course Description

This course aims to develop relational leadership capacity for leading relational coordination change projects among organizational change leaders around the world.

In this course, you will learn about relational coordination— coordinating work through high quality communication, supported by shared goals, shared knowledge, and mutual respect—and its impact on quality, safety, efficiency, employee well-being, learning and innovation. You will learn how to analyze work processes that pose a coordination challenge by mapping out the current state of relational coordination to identify areas of strength and areas in need of improvement, using Relational Mapping. You will diagnose the organizational structures that weaken or strengthen relational coordination using the Organizational Structures Assessment Tool. You will be introduced to the Relational Model of Organizational Change as a guiding framework for designing interventions.

Moving from analysis to action, you will engage with key stakeholders regarding a coordination challenge you have identified in your organization and use tools from this course to refine the scope of your change project and carry it out successfully. Those who participate in this course will have the opportunity for more advanced training to become certified coaches in the use of this framework. This online course builds the foundation for developing and sharing relational leadership, research and coaching skills with others in future years. 

The RC for Change Online Course will employ several techniques to create a robust learning environment. 

  • Experiential Learning: Participants will apply the skills that they learn from the program in their work on the ground, by creating and starting their defined  change project within the organization. Each module will be designed to enable participants to acquire new relational leadership skills needed for this work.

  • Live Online Sessions: Each module in the online training includes a live session where key concepts will be taught and discussed with an aim to enable participants to gain understanding and learn skills, they need to build co-workers support for their on the ground work.

  • Live Online Peer Coaching Meetings: Participants will attend biweekly (or monthly) section meetings with a smaller group of peers and a coach. Sections are designed for fellows to practice relevant skills in a safe learning environment. In this learning space participants will get coaching and support from their peers and a professional coach, which will enable them to improve their skills and prepare them for the work on the ground.

  • Coaching: Participants will connect individually with their coach and have biweekly (or monthly) short coaching sessions throughout the program.

  • Practice Assignments: Participants will have the opportunity to practice key relational coordination skills and tools.

Who Should Apply

Recommended participants include organizational change leaders of various types:

  • Working professionals (e.g.: healthcare, education, community wellness, public safety and the private sector)

  • Nonprofit and NGO executives (international and/or domestic)

  • Organizational development consultants, Lean consultants and others

  • Members of civic and community organizations

  • PhD students who are interested in using relational coordination in their work

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