Relational Coordination for Change Online Course

Session Dates:


Application Deadline:  

Earlybird Application Deadline

Final Application Deadline
January 20, 2020

Faculty Chair: 
Program Director:  
RC Coaches:

Nancy Whitelaw (RC Certified)
Laura Montville (RC Certified)
Claus Jebsen 

Program Fee: 

12/20/19 or earlier $2,200
After 12/20/19 $3,000

*Please inquire for stipend options

Application Form

Download Full Course Curriculum


A Certificate of Completion will be awarded at the end of the program to those who meet certification criteria. This program prepares candidates for the RC Certification process.

Course Description

This course aims to develop relational leadership capacity for leading relational coordination change projects among organizational change leaders around the world.

In this course, you will learn about relational coordination— coordinating work through high quality communication, supported by shared goals, shared knowledge, and mutual respect—and its impact on quality, safety, efficiency, employee well-being, learning and innovation. You will learn how to analyze work processes that pose a coordination challenge by mapping out the current state of relational coordination to identify areas of strength and areas in need of improvement, using Relational Mapping. You will diagnose the organizational structures that weaken or strengthen relational coordination using the Organizational Structures Assessment Tool. You will be introduced to the Relational Model of Organizational Change as a guiding framework for designing interventions.

Moving from analysis to action, you will engage with key stakeholders regarding a coordination challenge you have identified in your organization and use tools from this course to refine the scope of your change project and carry it out successfully.

Those who participate in this course will have the opportunity for more advanced training to become certified coaches in the use of this framework. This online course builds the foundation for developing and sharing relational leadership, research and coaching skills with others in future years. 

Who Should Apply

Recommended participants include organizational change leaders of various types:

  • Working professionals (e.g.: healthcare, education, community wellness, public safety and the private sector)
  • Nonprofit and NGO executives (international and/or domestic)
  • Organizational development consultants, Lean consultants and others
  • Members of civic and community organizations
  • PhD students who are interested in using relational coordination in their work