Partner Updates

Celebration of Life

Ken Milne

On behalf of the Relational Coordination Research Collaborative, we mourn the passing of a beautiful soul - Ken Milne. An RCRC founding partner, respected colleague and dear friend, Ken's way of being has positively impacted us and the troubled world in which we live. 

Read the Full Tribute to Ken

On behalf of the Relational Coordination Research Collaborative, we mourn the passing of a beautiful soul - Ken Milne. An RCRC founding partner, respected colleague and dear friend, Ken's way of being has positively impacted us and the troubled world in which we live. 

In Spring 2011, Ken came to visit us at the newly founded RCRC at Brandeis University, accompanied by his dear colleagues Nancy Whitelaw and Margaret Nish. They had discovered relational coordination in their studies and found it to be aligned with the philosophy of their start-up company Salus Global. We immediately felt that we were kindred spirits - idealistic about the potential for human goodness, and highly practical about how to achieve it. Salus Global became a founding partner of the RCRC, and Ken became a founding member of our board. He was a strategic thinker who helped to build the RCRC's training and certification programs to increase the real-world impact of relational coordination. 

As you know, Ken was also a lovely human being - sincere, humorous, generous and kind. At the annual RCRC Roundtable last year in Copenhagen, the last one he would attend, the wife of a colleague had a health scare in the hotel. I found Ken and Nancy nearby and asked them to help. They responded immediately with a calming, caring presence that turned the situation around. From this experience, I came to understand that a calming, caring presence, along with the knowledge to ask the right questions, is at the heart of healing and indeed at the heart of leadership. 

In January I will recommend to the RCRC board that we establish an annual award - the Kenneth Milne Award for Relational Leadership - for a member of our community who exemplifies the high standards that Ken has set for us. 

Ken, we love you, we will miss you, and we promise to carry on our work in your honor.
 
With caring thoughts, 
Jody Hoffer Gittell, Executive Director and Founder 
Relational Coordination Research Collaborative 
November 25, 2018

New Partners

We welcome three new partners from organizational partner, NHS North Cumbria Learning and Improvement Collaborative (UK) - Danielle Smith, Lydia Hulme and Kayleigh Fairhust.

Partner News

Margie Godfrey

Margie Godfrey is now RC Certified! Margie (USA) is Director of The Dartmouth Institute Microsystem Academy and Instructor for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, NH. She is a national and international leader of designing and implementing improvement strategies targeting the place where patients, families, and care teams meet the clinical microsystem. Margie’s primary interest is engaging inter-professional health care professionals in learning about and improving local health care delivery systems with a focus on patients, professionals, processes and outcomes. Margie is co-author of the best selling textbooks, Quality by Design (2007) and Value By Design (2011) and the lead author and architect of the Clinical Microsystems: A Path to Healthcare Excellence series. Please join us in congratulating Margie!

Heather Gilmartin

Heather Gilmartin has received a Career Development Award. Her research focuses on understanding and optimizing the culture of healthcare to enhance patient safety and facilitate organizational learning. Her current area of interest is the impact of relational coordination on care coordination programs.

Robert Merchant

Robert Merchant is now interim co-CEO at Billings Clinic.

Khwezi Mbolekwa

Khwezi Mbolekwa (USA/Canada) has completed his oral defense for his PhD. His research is on how to effectively engage physician leaders in a regional health system. 

David Christenson

David Christenson (USA) presented "Weaving a 40-Year Tapestry: My Journey Into High Reliability Organizing" at the Center for Catastrophic Risk Management at UC Berkeley.

Congratulations Graduates!

Congratulations to all of our student partners who are have graduated this month! If you have graduated please reach out to us. We would love to hear from you.

RCRC Logo