Research Findings

What is the Research Findings Database?

This database is a summary of findings from more than 70 empirical papers (peer-reviewed journal articles, dissertations and working papers) about relational coordination, across multiple industries in over a dozen countries. Contact to gain access to “Outcomes and Predictors of Relational Coordination: Empirical Assessment of an Emerging HRM Theory” by Jody Hoffer Gittell and Caroline Logan of Brandeis University.

  • Outcomes of relational coordination include efficiency and financial outcomes, quality and safety outcomes, client engagement, worker engagement, as well as learning and innovation.
  • Predictors of relational coordination include structures such as selecting for teamwork, shared accountability and rewards, shared conflict resolution mechanisms, boundary spanner roles, shared information systems and more.

Although we value pure theory papers about relational coordination, they are not included in this database.

Structures, RC and Outcomes

Use this Database

  • Review literature on empirical RC findings
  • Determine areas of focus for your own RC research

Contribute to this Database

To submit a publication that is currently missing from this database, please click here for a form or contact us at

Access this Database

You must be an RCRC partner to access the database.

Click here to access the RCRC Databases