RC in the VA Toolkit
Relational Coordination is a theory of organizational performance that has been shown to predict team performance and high reliability through improved communication and relationships within and between teams.
VA researchers and staff are increasingly using RC as a tool for to better understand team dynamic and improve team performance. The RC in VA program aims to help teams identify structures that support RC and introduce changes and interventions to sustain RC and promote organizational change.
The RC in VA program is a VA Health Services and Research Development funded project (2020-2023) that provides education, tools and consultation to VA researchers and staff. RC in VA participants have the option to use the RC Survey at no cost to enable organizations to understand where relationships are strongest and weakest within their teams, departments and organizations. The RC Survey is designed to act as a diagnostic step to improving performance or to evaluate the effectiveness of an intervention.
RC in VA participants are encouraged to become members of the Relational Coordination Collaborative, a global learning community of researchers and practitioners who use RC theory in their research and practice. Members gain free access to monthly educational series (RC Cafes) and network opportunities as well as discounted trainings and workshops.
If you think RC could be a useful tool for your team or organizational group, browse the RC in the VA website for the most up-to-date information. If interested, reach out to Brigid.Connelly@va.gov to schedule a consultation with the RC in the VA team.