2020 RCRC Roundtable

Schedule of Activities

Research and Practice Presentations and Tools Workshops to be announced. Schedule subject to change.

WED Nov 4, 2020 (all times EST)

3:30 PM - 4:30 PM

virtual lobby

Time to Connect

Check session links and connections and review online materials.

Open Space

During the Roundtable, we will host a virtual lobby space for participants to connect and communicate directly with one another, in groups or one-to-one. Check in, chat and share news and opportunities!

4:30 PM - 5:15 PM

Jody Hoffer Gittell

Jody Hoffer Gittell
Brandeis University, USA
Welcoming Reception 

Grab your favorite beverage and join us for an engaging conversation led by RCRC founder Jody Hoffer Gittell, celebrating a very special 10th anniversary of the Roundtable.

We'll share experiences and learning during this extraordinary year of change and discuss the impact and future brought about by this sustained period of transition.

5:30 PM - 6:30 PM.

Presenters to be announced!

Panel Discussion
Building a Relational Society after the US Election

Presenters to be announced!


THUR Nov 5, 2020 (all times EST)

8:30 AM - 9:00 AM

John Paul StephensJohn Paul Stephens
Case Western Reserve University, USA

Angela Aristidou

Angela Aristidou
University College London, UK

New Trends in Relational Coordination: Research


9:30 AM - 10:30 AM

Kathy McDonaldKathy McDonald
Johns Hopkins University, USA

Khwezi Mbolekwa

Khwezi Mbolekwa
Advisory Cloud, Canada

RC Research & Practice Presentations
Facilitated Discussion

Session to be announced

Q&A and conversation with Roundtable presenters moderated by Kathy McDonald and Khwezi Mbolekwa.


11:00 AM - 12:30 PM

Elizabeth TeisbergElizabeth Teisberg
Cullen Trust for Higher Education Distinguished University Chair in Value-Based Care, 
Dell Medical School and the McCombs School of Business, The University of Texas at Austin, USA

Alice AndrewsAlice Andrews
Assistant Professor

Department of Medical Education
Director of Education
Value Institute for Health and Care
Clinical Associate Professor
Department of Management
Dell Medical School and the McCombs School of Business, The University of Texas at Austin, USA


High Value Health Care: Human-centered Solutions with Relationship-centered Delivery

Professor Elizabeth Teisberg is co-creator of the concept of value-based health care delivery. She wrote Redefining Health Care: Creating Value-Based Competition on Results with Michael E. Porter. Teisberg leads the Value Institute for Health and Care, which conducts research on transforming strategy, culture, measurement, and payment to enable high-value health care. In addition to serving on the leadership team at Dell Medical School, Teisberg also serves as senior associate at Harvard’s Institute for Strategy and Competitiveness.

Moderated by Alice Andrews.

12:30 PM - 1:00 PM
Lunch and Learn
3:00 PM - 4:00 PM

Laura MontvilleLaura Montville
Montville and Company, USA

Darren McLean

Darren McLean
Gold Coast Health, Australia

RC Research and Practice Presentations
Facilitated Discussion

Session to be announced

Q&A and conversation with Roundtable presenters moderated by Laura Montville and Darren McLean.


FRI Nov 6, 2020 (all times EST)

8:30 AM - 9:00 AM

Margie GodfreyMarjorie Godfrey
University of New Hampshire, USA

Carsten Hornstrup, RCRC Board Member

Carsten Hornstrup
Joint Action Analytics, Denmark

New Trends in Relational Coordination: Practice

Session to be announced

Q&A and conversation with Roundtable presenters moderated by Margie Godfrey and Carten Hornstrup.

9:30 AM - 10:30 AM

Rendi BoltonRendelle Bolton
US Department of Veteran Affairs, USA

Brandeis University, USA

Inger-Marie Weigman
Inger-Marie Weigman
Team Working Life, Denmark

RC Research & Practice Presentations
Facilitated Discussion

Session to be announced

Q&A and conversation with Roundtable presenters moderated by Rendi Bolton and Inger-Marie Weigman.

11:00 AM - 12:30 PM
Rushika Fernandopulle

Rushika Fernandopulle
CEO and Co-founder, Iora Health

Building a Truly Relational Model of Primary Care

A presentation of Iora Health's evolving care model including payment, process, technology and cultural features, featuring results with this model and the impact of COVID.

Rushika Fernandopulle is a practicing physician and co-founder and CEO of Iora Health, a venture backed, national de-novo primary care group based in Boston MA. He was the first Executive Director of the Harvard Interfaculty Program for Health Systems Improvement, and Managing Director of the Clinical Initiatives Center at the Advisory Board Company. He is a member of the Albert Schweitzer, Ashoka, Aspen, and Salzburg Global Fellowships, and is co-author or editor of several publications including Health Care Policy, a textbook for physicians and medical students, and Uninsured in America: Life and Death in the Land of Opportunity. Dr. Fernandopulle serves on the staff at the Massachusetts General Hospital, on the faculty of Harvard Medical School, and on the boards of Families USA and the Schwartz Center for Compassionate Care. 

12:30 PM - 1:00 PM
Lunch and Learn
1:00 PM - 2:30 PM

Jody Hoffer Gittell, Brandeis University 
Shyamal Sharma, Brandeis University
Ninna Meier, Aarhus University

Hao Gong, China
Bill Gunn
, New Hampshire, US
Carsten Hornstrup, Denmark
Claus Jebsen, Norway
Rob Kahn, Ohio, US
Olawale Olaleye, Nigeria
Sally Retecki, Oregon, US
Muhammad Siddique, Pakistan
Erin Fair Taylor, Oregon, US



Building a Relational Society:
Local Actions for Global Solutions
Panel Discussion and Breakout Sessions

The COVID-19 pandemic has reinforced what we humans have known since the evolution of our species, that “we are all in this together.”  Early on, empathy and interdependence provided humans with an impetus to create a social order based on these values in order to ensure our survival as a species. We now live in a highly intricate and interconnected world. Paradoxically, however, we are witnessing deepening divides in our health, education, civic engagement and access to a safe environment by economic class and racial identity, threatening the sustainability of civil society. Bridging these divides is imperative.

We need to repair our fractured relationships and re-build our communities in a more inclusive and adaptive way. We need to build a relational society on the foundations of empathy and interdependence that have brought us this far.  

Join us to learn how 9 partner sites across 7 countries are building a more relational society in their communities, using principles of relational coordination to foster empathy at the micro level, build stakeholder networks at the meso level, and strengthen supportive institutions at the macro level, thereby extending RC principles to the larger society.

3:00 PM - 4:00 PM

Barbara Belk, RCRC Board MemberBarbara Belk
Kaiser Permanente, USA

Jim Best

Saybrook University, USA

Roundtable Reflections

Grab your favorite beverage and join us for this engaging conversation sharing highlights and reflections from the Roundtable in this session hosted by Babs Belk and Jim Best.


Post-Conference Workshops

Monday, November 16, 2020, 1-5 PM ET
Tuesday, November 17, 2020, 1-5 PM ET
Wednesday, November 18, 2020, 1-5 PM ET


Tony SuchmanTony Suchman, MD, MA
Primary Care Physician
Clinical Professor of Medicine, University of Rochester
Senior Consultant and Founder, Relationship Centered Health Care

Diane RawlinsDiane Rawlins, MA, LMHC
Principal, InsideOut Consulting

Advanced Methods for Improving Relational Coordination: A Toolkit for Leaders and Facilitators


This online hands-on workshop offers practical methods for building the relationships, shared vision, system view and communication practices that are essential for successful collaboration at any level of scale: from individuals on a team to organizational consortia. Join us to learn how to improve performance by harnessing the power of Relational Coordination.


Contact RCRCinfo@brandeis.edu if you are interested in offering a workshop at the Roundtable


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