2020 RCRC Roundtable

Building a Relational Society Through Multilevel Systems Change

InterContinental Stephen F. Austin Hotel, Austin, TX
REGISTRATION NOW OPEN!  Abstracts due May 1
Roundtable Dates: November 4-8, 2020
11/4: Pre-Conference Welcoming Activities
11/5 & 11/6: Conference
11/7 & 11/8: Optional Workshops

As our world becomes more interdependent, organizations are challenged to manage this interdependence. We need a human movement. We need organizations that foster relational coordination, inclusion and belonging. By doing so, organizations can better achieve their desired outcomes - well-being, quality, efficiency, profitability and innovation - for their stakeholders.

There are health and economic advantages to building a relational society, in addition to our survival as a species.   Our well-being at every phase of our life cycle is determined by the kinds of relationships we have.   As Adam Smith argued, we need moral sentiments and an effective public sector in order to support a high functioning economy.   Organizations can help to build a relational society by cultivating relational coordination internally and in their communities. 

There is a substantial body of empirical evidence showing that relational coordination - coordinating work through relationships of shared goals, shared knowledge and mutual respect - improves outcomes for organizations and their stakeholders. When we cultivate it at three levels - micro, meso and macro - relational coordination can support a much-needed transformational change.

Relational Society FrameworkAt the 10th Annual Roundtable, we will explore this transformational change as it is playing out in the health, education, public safety and commercial sectors.  We have chosen Texas to honor Southwest Airlines for its role in inspiring the theory of relational coordination. The Roundtable will be hosted by our colleagues at Dell Medical School, the Value Institute, the University of Texas Austin, and Southwest Airlines, in the heart of Austin, a fun city that is one of the fastest growing in the United States.

At the 2020 RCRC Roundtable in Austin, we invite you to come and explore with us as we seek to understand and build a relational society!


Elizabeth Teisberg, PhD
Cullen Trust for Higher Education Distinguished University Chair in Value-Based Care,
Dell Medical School and the McCombs School of Business

Professor Elizabeth Teisberg is co-creator of the concept of value-based health care delivery. She wrote Redefining Health Care: Creating Value-Based Competition on Results with Michael E. Porter. Teisberg leads the Value Institute for Health and Care, which conducts research on transforming strategy, culture, measurement, and payment to enable high-value health care. In addition to serving on the leadership team at Dell Medical School, Teisberg also serves as senior associate at Harvard’s Institute for Strategy and Competitiveness.
Rushika Fernandopulle, CEO, Iora Health

Rushika Fernandopulle, MD, MPP
CEO and Cofounder, Iora Health

Rushika Fernandopulle is a practicing physician and co-founder and CEO of Iora Health, a venture backed, national de-novo primary care group based in Boston MA. He was the first Executive Director of the Harvard Interfaculty Program for Health Systems Improvement, and Managing Director of the Clinical Initiatives Center at the Advisory Board Company.  He is a member of the Albert Schweitzer, Ashoka, Aspen, and Salzburg Global Fellowships, and is co-author or editor of several publications including Health Care Policy, a textbook for physicians and medical students, and Uninsured in America: Life and Death in the Land of Opportunity. He serves on the staff at the Massachusetts General Hospital, on the faculty of Harvard Medical School, and on the boards of Families USA and the Schwartz Center for Compassionate Care. He earned his AB, MD, and MPP (Masters in Public Policy) from Harvard University, and completed his clinical training at the University of Pennsylvania and the Massachusetts General Hospital. 

Julie Weber
Vice President and Chief People Officer, Southwest Airlines

Julie Weber leads all aspects of Human Resources at Southwest Airlines. This includes hiring the right People at the right time with the right attitude, providing Employees with equal opportunity for learning and personal growth, providing competitive and attractive benefits packages, and assuring quality and depth of Leadership throughout the Company. Prior to joining Southwest Airlines, Julie worked at MetaSolv Software (now an Oracle Company) as a Corporate Recruiter and as Vice President of Human Resources. Julie is on the Board of Trustees for the University of Dallas and is a member of the Colorado State University College of Business Global Leadership Council.


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“Much of the content resonated with me, so much so that I found it very hard to choose between one breakout session and the next... As always, I found the mix of research and practice enriched the learning.”

- 2019 Roundtable Participant