2020 RCRC Roundtable

RCRC Roundtable

Building a Relational Society
Multilevel Systems Change

November 4 - 6, 2020

7/1, 5:00 PM ET:  Abstracts Due
7/27:  Notification of Acceptance
7/31:  End of Early Bird Registration
10/20:  Registration Cancellation Deadline

About the Roundtable

Schedule of Activities

As our world becomes more interdependent, organizations are challenged to manage this interdependence. We need a human movement. We need organizations that foster relational coordination, inclusion and belonging. By doing so, organizations can better achieve their desired outcomes - well-being, quality, efficiency, profitability and innovation - for their stakeholders.

There are health and economic advantages to building a relational society, in addition to our survival as a species. Our well-being at every phase of our life cycle is determined by the kinds of relationships we have. As Adam Smith argued, we need moral sentiments and an effective public sector in order to support a high functioning economy. Organizations can help to build a relational society by cultivating relational coordination internally and in their communities. 

There is a substantial body of empirical evidence showing that relational coordination - coordinating work through relationships of shared goals, shared knowledge and mutual respect - improves outcomes for organizations and their stakeholders. When we cultivate it at three levels - micro, meso and macro - relational coordination can support a much-needed transformational change.

macro meso micro systemAt the 10th Annual Roundtable, we will explore this transformational change as it is playing out in the health, education, public safety and commercial sectors. We invite you to come and explore with us as we seek to understand and build a relational society!

Keynote Speakers

Elizabeth Teisberg, PhD
Cullen Trust for Higher Education Distinguished University Chair in Value-Based Care,
Dell Medical School and the McCombs School of Business

Professor Elizabeth Teisberg is co-creator of the concept of value-based health care delivery. She wrote Redefining Health Care: Creating Value-Based Competition on Results with Michael E. Porter. Teisberg leads the Value Institute for Health and Care, which conducts research on transforming strategy, culture, measurement, and payment to enable high-value health care. In addition to serving on the leadership team at Dell Medical School, Teisberg also serves as senior associate at Harvard’s Institute for Strategy and Competitiveness.

Rushika Fernandopulle, MD, MPP
CEO and Cofounder, Iora Health

Rushika Fernandopulle is a practicing physician and co-founder and CEO of Iora Health, a venture backed, national de-novo primary care group based in Boston MA. He was the first Executive Director of the Harvard Interfaculty Program for Health Systems Improvement, and Managing Director of the Clinical Initiatives Center at the Advisory Board Company. He is a member of the Albert Schweitzer, Ashoka, Aspen, and Salzburg Global Fellowships, and is co-author or editor of several publications including Health Care Policy, a textbook for physicians and medical students, and Uninsured in America: Life and Death in the Land of Opportunity. He serves on the staff at the Massachusetts General Hospital, on the faculty of Harvard Medical School, and on the boards of Families USA and the Schwartz Center for Compassionate Care. He earned his AB, MD, and MPP (Masters in Public Policy) from Harvard University, and completed his clinical training at the University of Pennsylvania and the Massachusetts General Hospital. 


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“Much of the content resonated with me, so much so that I found it very hard to choose between one breakout session and the next... As always, I found the mix of research and practice enriched the learning.”

- 2019 Roundtable Participant