Rendelle Bolton

Adjunct Lecturer

Rendelle  Bolton's photo

Contact

Email: rbolton@brandeis.edu
Brandeis Directory

Expertise

Qualitative research; patient-centered care; patient experience; implementation research; organizational behavior; military veterans; Veterans Administration healthcare system; complementary and integrative health implementation

Courses

  • HSSP 89a - Internship and Analysis

Rendelle Bolton

Adjunct Lecturer

Profile

Ms. Bolton is a senior health services research analyst at the US Department of Veterans Affairs Center for Healthcare Organization and Implementation Research (CHOIR). With over 14 years of qualitative and mixed-methods research experience, she draws on her interdisciplinary background to examine how organizational structures, culture, relational coordination, and patient-provider communication influence policy and program implementation, system transformation, and patient experiences of care. She holds Masters degrees in social work, public health, psychology, and social policy. Her research has been published in numerous health-related journals including JAMA, JGIM, Chronic Illness, and Patient Education and Counseling, and has been presented at over 45 national and international conferences. Ms. Bolton is also a PhD candidate at the Heller School for Social Policy and Management, where she is exploring the delivery of nonpharmacological therapies for chronic pain, including how relationships among healthcare workers influence pain management. She is an adjunct lecturer in the Health: Science, Society, and Policy program at Brandeis, and enjoys working with students to develop their own interdisciplinary paths in healthcare and the social sciences.

Scholarship

  • Bolton R, Bokhour BG, Dvorin K, Wu J, Elwy AR, Charns M, Taylor SL. "Garnering support for complementary and integrative health implementation: A qualitative study of VA healthcare organization leaders." Journal of Alternative and Complementary Medicine (2020). (forthcoming)
  • Wiener RS, Clark JA, Koppelman E, Bolton RE, Fix GM, Slatore CG, Kathuria H. "Patient versus clinician perspectives on communication about results of lung cancer screening: A qualitative study." CHEST Online ahead of print. (2020). (forthcoming)
  • Wolfe H, Fix GM, Bolton RE, Ruben M, Bokhour BG. "Development of observational rating scales for evaluating patient-centered communication within a whole health approach to care." Explore: The Journal of Science and Healing Online ahead of print. (2020). (forthcoming)
  • Bolton R, Bokhour BG, Hogan TP, Luger TM Ruben M, Fix GM. "Integrating personalized care planning into primary care: A multiple-case study of early adopting patient-centered medical homes." Journal of General Internal Medicine 35. 2 (2020): 428-436.
  • Bolton R, Fix GM, VanDeusen CL, Elwy AR, Bokhour BG. "Biopsychosocial benefits of movement-based complementary and integrative health therapies for patients with chronic conditions." Chronic Illness 16. (2020): 41-54.
  • Bolton RE, Hyde J, Gelman H, Dryden E, Dvorin K, Wu J, Zeliadt S, Bokhour BG. "Audit-Feedback to Improve Data Capture of New Healthcare Services: Implications for Implementation Evaluation and Research." Academy Health Annual Research Meeting, Boston, MA (held online due to Covid19). July 2020.
  • Bolton RE, McCullough M, Solch A, Wiener RS. "Discrepancies in patient and provider understandings of pulmonary hypertension: Implications for shared decision-making and disease management." Academy Health Annual Research Meeting, Boston, MA (online due to Covid19). July 2020.
  • Bolton, RE, Hyde J, Gittell JH, Wu J, Bokhour BG. "The role of relational coordination in healthcare system transformation: Implementing the whole health system of care in the Veterans Health Administration." Academy Health Annual Research Meeting, Boston, MA (online due to Covid19). July 2020.
  • Bolton R, Houston AR, Clark V, Nash P, Hartmann C, Snow AL. "Achieving resident-centered care through teamwork in high performing VA nursing homes." Academy Health Annual Research Meeting, Washington, DC. June 2019.
  • Bolton R, Houston AR, Clark V, Nash P, Hartmann C, Snow AL. "Achieving resident-centered care through teamwork in high-performing VA nursing homes." VA Health Services Research and Development National Conference, Washington, DC. October 2019.
  • Bolton R, Hyde J, Gelman H, Dryden E, Dvorin K, Wu J, Zeliadt S, Bokhour BG. "Improving discrepancies between VA national databases and local understandings of service provision: Implications for research of new VA initiatives." VA Health Services Research and Development National Conference, Washington, DC. October 2019.
  • Bolton R, Hyde J, Wu J, Dvorin K, Dryden E, Bokhour BG. "Transforming VHA to a Whole Health System of Care: The role of relational coordination in implementation." 9th Annual Relational Coordination Research Collaborative Roundtable Conference, Denver, CO. October 2019.
  • Kim B, Bolton R, Hyde J, Fincke GB, Drainoni ML, Petrakis B, Simmons M, McInnes DK. "Coordinating across correctional, community, and VA systems: applying the Collaborative Chronic Care Model to post-incarceration healthcare and reentry support for veterans with mental health and substance use disorders." Health and Justice 7. 1 (2019): 18.
  • Kim B, McCullough M, Simmons M, Bolton R, Hyde J, Drainoni ML, Fincke GB, McInnes DK. "A novel application of process mapping in a criminal justice setting to examine implementation of peer support for veterans leaving incarceration." Health and Justice 7. 1 (2019): 3.
  • Taylor SL, Bolton R, Huynh A, Dvorin K, Bokhour BG. "What Should Health Care Systems Consider When Implementing Complementary and Integrative Health: Lessons from Veterans Health Administration." Journal of Alternative and Complementary Medicine 25. S1 (2019): S52-S60.
  • Yakovchenko V, Bolton R, Drainoni ML, Gifford AL. "Primary care provider perceptions and experiences of implementing hepatitis C virus birth cohort testing: a qualitative formative evaluation." BMC Health Services Research 19. 1 (2019): 236.
  • Bolton R, Byrne T, Hyde J, Fincke BG, Kim B, Petrakis B, Simmons M, Yakovchenko V, McInnes DK. "Promoting Successful Reentry from Incarceration among Veterans: Results of a Mixed-Methods Study to Bridge the Gap between Existing Services and Unmet Needs." 22nd Annual Society for Social Work and Research Conference, Washington, DC. January 2018.
  • Bolton RE, Parker V, Fix GM, Dvorin K, Hyde J, Wu J, Skolnik A, Bokhour BG. "Some of These Teams are Not Like the Others: How Interprofessional Relationships Shape Team-Based Care for HIV." Academy Health Annual Research Meeting, Seattle, WA. June 2018.
  • Bolton RE. "Improving Relational Coordination for Chronic Pain Management in VA: A Proposed Mixed-Methods Study." Relational Coordination Research Collaborative Monthly International Webinar. Waltham, MA. February 2018.
  • Fix GM, Hyde J, Bolton R, Parker V, Dvorin K, Wu J, Skolnik A, McInnes DK, Midboe A, Asch S, Gifford AL, Bokhour BG. "The moral discourse of HIV providers within their organizational context: An ethnographic case study." Patient Education and Counseling 101. 12 (2018): 2226-2232.
  • Fix GM, VanDeusen CL, Bolton R, Mueller N, LaVela SL, Hill J, Locatelli SM, Bokhour BG. "Patient-centered care is a way of doing things: How healthcare employees conceptualize patient-centered care." Health Expectations 21. 1 (2018): 300-307.
  • Wiener RS, Koppelman EA, Bolton R, Lasser K, Borrelli B, Au D, Slatore C, Clark JA, Kathuria H.. "Patient and clinician perspectives on shared decision-making in early-adopting lung cancer screening programs: A qualitative study." Journal of General Internal Medicine 33. 7 (2018): 1035-1042.
  • Fix GM, Bolton R, Bokhour BG. "Challenges in implementing personalized care planning." JAMA 318. 17 (2017): 1713-1713.
  • Gesthalter YB, Koppelman EA, Bolton R, Slatore CG, Yoon S, Cain HC, Tanner N, Au DH, Clark JA, Wiener RS. "Formative evaluations of implementation at early-adopting lung cancer screening programs: Lessons learned." CHEST 152. 1 (2017): 70-80.
  • Osei-Bonsu P, Bolton R, Wiltsey-Stirman S, Eisen S, Herz L, Pellowe M (2017). "Mental health providers' decision-making around the implementation of evidence-based treatment for PTSD." Journal of Behavioral Health Services & Research 44. 2 (2017): 213-223.
  • Bokhour BG, Fix GM, Bolton R, Solomon J, VanDeusen CL. IDEAS for Patient-Centered Care in the Inpatient Setting: An Ethnographic Study of Inpatient Care Practices in VA. White paper submitted to the VA Office of Patient-Centered Care and Cultural Transformation: 2016.
  • Bolton R, Fix GM, Hyde H, Hogan TP, Barker A, Bokhour BG. "Mapping the Implementation of Evolving Complex Multicomponent Whole Healthcare Programs in VA." 9th Annual Conference on the Science of Dissemination and Implementation, Washington, DC. December 2016.
  • Bolton R, Lukas CV, Hartmann C, Mueller N, Holmes SK, Bokhour BG. "Successful Strategies for Implementing Patient Centered Care in VA Medical Centers." 9th Annual Conference on the Science of Dissemination and Implementation, Washington, DC. December 2016.
  • Bolton R, Mueller M, Holmes S, Hartmann C, Lukas CV, Bokhour BG. "Conflating Patient-Centered Care with Good Customer Service: Results from a Qualitative Study of the VA Healthcare System." Academy Health Annual Research Meeting, Boston, MA. June 2016.
  • Tukey M, Clark JA, Bolton R, Kelly M, Slatore C, Au D, Wiener RS. "Readiness for implementation of lung cancer screening within the Veterans Health Administration: A national survey." Annals of the American Thoracic Society 13. 10 (2016): 1794-1801.
  • Bolton R, Mueller N, Hartmann C, Solomon J, Holmes S, VanDeusen CL, Bokhour BG. Understanding VISN-Level Processes and Impressions of the 7 Domains Performance Measure. White paper submitted to the VA Office of Patient-Centered Care and Cultural Transformation: 2015.
  • Bolton RE, Clark JA, Solomon JL, Steinhauser K, Dieperink E, McInnes DK. "Health Information Technologies to Support Management of Treatment Regimes: Perspectives of Veterans and their Caregiver in VHA." American Public Health Association Annual Meeting, Chicago, IL. November 2015.
  • Iaccarino J, Clark JA, Bolton R, Kinsinger L, Kelley M, Slatore C, Au D, Wiener RS. "A national survey of pulmonologists’ views on low-dose CT screening for lung cancer: screening propensity, guideline concordance, and implications for implementation." Annals of the American Thoracic Society 12. 11 (2015): 1667-1675.
  • Bolton RE, Solomon JL, Clark JA, Steinhauser K, Dieperink E, McMaken K, McInnes DK. "Informal Caregivers’ Experiences of Supporting Veterans through Antiviral Treatment for Hepatitis C." Society for General Internal Medicine Annual Meeting, San Diego, CA. April 2014.
  • Solomon JL, Bolton R, Bokhour BG. Report on an Evaluation of the Brief Interventions for Hazardous Drinking in Patients with Hepatitis C. Final report submitted to the VA Office of Clinical Public Health: 2013.
  • Paris R, Bolton R, Spielman E. "Evaluating a home-based dyadic intervention: Changes in postpartum depression, maternal perceptions, and mother-infant interactions." Infant Mental Health Journal 32. 3 (2011): 319-338.
  • Bolton R, Perlstein J. Maximizing Safety for Social Work Students in Field Education: Summary of Findings. Final report submitted to the Boston University School of Social Work: 2009.
  • Paris R, Bolton R, Weinberg MK. "Postpartum depression, suicidality, and mother-infant interactions." Archives of Women's Mental Health 12. (2009): 309-321.
  • Paris R, Spielman E, Bolton R. "Mother-infant psychotherapy: Examining the process of therapeutic change." Infant Mental Health Journal 30. (2009): 301-319.